Relevant Media Labs Ltd.
Terms and Conditions of use
Provider of the Free Lotto - Mooojo - Sweepstakes
Mooojo’s - Free Lotto - is a game and service brought to you by the company Relevant Media Labs Ltd.. In the following Relevant Media Labs Ltd. will be called REM Labs.
The nature of the offer “mooojo” by REM Labs
mooojo - Free Lotto - is a casual sweepstakes game. It is free to play and free to win. No stake asked from your side to participate, enjoy and win.
The nature of this game is to entertain and there are no legal rights attached to claiming a win or any bonus promised. The accounts inside the mooojo game (mobile application, website application) only hold virtual currency with no value and no rights attached. All currencies and amounts mentioned or displayed inside the mobile application or on the connected websites are totally virtual. They are part of the entertainment and not related to any existing currencies.
Again: There is no need to purchase any goods, items or services to participate in mooojo’s free sweepstakes lottery service.
Any costs that might arise to you from using REM Labs service (e.g. mobile data, bank fees, …) have to be covered by you.
Using the app with an Apple (iOS) device
No limitations. Allows full access to all features of the game and all channels of cash-out.
Using the mooojo app with an android device
To be compliant with Play Store Policy you can only use the android app to play, enjoy and collect. There is no cash-out, pay-out you can initiate through the android app.
Withdrawals from mooojo account and money transfer
Currently funds can only be paid out from your mooojo account through an Apple (iOS) device choosing PayPal or SEPA money transfer. Money will only be paid out to you on your request by filling out the form and submitting it. You are responsible for submitting the correct payment details. Payees need to be at least age 17. All withdrawals and money transfers will be initiated in US$. All PayPal withdrawals need to have a minimum value (currently $0.10). A transaction fee (PayPal) of 2% (rounded up to 1ct.) will have to be covered by you. SEPA withdrawals need to have a minimum value of (currently US$ 20). The transaction fee for a SEPA payment is a minimum of US$ 1 and varies with the amount transfered. Any charges or costs though currency conversion or costs that arise by your bank from that or the transaction will be covered by you. The processing of a withdrawal request can take up to 72 hours on our side. Any transaction that went missing which needs manual tracing will be handled by a third party provider at a cost of US$25 charged to you. Missing transactions below a value of US$25 will not be traced back and considered lost. There might be countries where PayPal and SEPA payments are difficult to accept or not accepted at all. We will provide additional withdrawal options in the future. In the case of you having won a substantial amount and not being able to transfer please contact our support and we will manually transfer the funds by international wire. International wire is very individual by country and by bank. The transferred amount needs to be a minimum of US$250.
Surpassing certain amounts of payments some countries ask for verification of ID - which we would then ask from you before processing your transaction request. Surpassing certain amounts of payments some countries also ask for proof against money laundering - which we would then too ask from you before processing your transaction request. To be compliant with international money laundering laws the maximum amount you can currently transfer per month is limited to US$500.
Any costs that might arise to you from using REM Labs service have to be covered by you.
Suspicious behavior, fraudulent usage, closing of accounts
REM Labs has the right to suspend or close down any account at any time. Suspicious behaviour, fraudulent usage, not following the rules of the game, attempts of hacking would be our main reasons to act in that way.
Accounts that have been inactive for over 6 Months will also be closed. Before closing an inactive account the account holder can expect a series of emails announcing the upcoming termination. Users are responsible to provide an active email address to receive win notification and any other communication from mooojo. Emails that have not been answered for 7 days will be seen as agreement or not deliverable.
All virtual funds in a closed down account will be allocated to the winning amount in an upcoming draw.
In the case of an unclaimed JackPot for a period of 3 months where no communication with the account holder can be established the winning amount will be cancelled and no longer paid out to the user.
Legal and Tax
Winning amounts transferred to you might have a tax implication - please take this serious and check with your local tax authorities. Money transfer to various countries can be regulated and limited - please check with your authorities. Participating, even in a free lotto game like mooojo, might be restricted in certain countries - please check with your authorities. Participating in mooojo’s free lotto service you have to be a minimum age of 17.
Winning money and amount in classes
The winning amount (virtual currency) depends on the amount of matching numbers you have submitted in an entry (row of numbers) with regards to the winning numbers from the reference draw in the corresponding game (draw). All entries with matching numbers from various users will be grouped into classes based on the amount of numbers matching the winning numbers. A variable split from the total amount will be allocated to every class. Within each class this split is divided evenly among the matching entries in that class. The winning amount per class can vary from draw to draw.
Draw, Winning Numbers
The draw takes place every Saturday evening European time. The winning numbers are mirrored from the National German Lottery.
Cut off time for upcoming draw
In order to verify and process the entries for an upcoming draw the cut off time for entries for this draw is set to some hours ahead of the draw. All entries after this cut off time will seamlessly be saved for the thereafter draw.
Account access, reset of password, deletion of account, activation
You are responsible for keeping your login credentials secure, valid and secret. If other people have access to your device make sure that you ‘log out’ after each session. Any access into your account with the correct credentials we validate as you. If you forget your password the reset password feature is the only way to access your account again. Make sure your email is always valid and you have access to it. If you delete your account all remaining virtual funds will automatically deleted too. A deleted account can not be re-activated and virtual funds can not be re-allocated – the data is erased.
Test accounts and email verification
Users that skip the sign up and enter the mobile- or web-application for testing purposes might lose all their entries (blocks of numbers for a draw) as this session is only recorded temporarily and entries cannot be assigned to any user account or contact information.
You need to Sign Up and activate your account by verifying your email. Accounts that have not been activated will not participate in any draw and again all data (entries) will be lost.
Data usage, data plan, additional costs
One part of REM Labs service is streaming content (data) to your device (e.g. mobile device). Using mooojo might result in consuming mobile data via mobile operators. Make sure your mobile data plan covers data usage in an efficient way. All costs that arise to you from data consumption cannot be influenced by us and are costs on your side that need to be carried by you.
All additional products and services that you might find on the mooojo-website or within the mooojo’s applications (like vouchers, coupons, offers, advertisements, etc.) are brought to you by third party providers. The delivery of these products and services are in the responsibility of the third party provider.
Responsibility of links
REM Labs is not responsible for links of third parties shown on the website or in the app. Still please inform mooojo support if you find links to un-appropriate content, offers or content that has copyright restrictions.
Copyright on content sent to us
Every piece of content sent to us has to be free of copyrights. By sending content to REM Labs (mooojo) you agree to allow REM Labs to make use of this content in any desired way with no restrictions and free of charge. See also “User Supplied Information”.
Copyright and Trademarks
Using REM Labs service and all connected sites or apps, no right, title or interest in any content is transferred to you. Everything you see or read on the Site or within the connected appa is copyrighted unless otherwise noted. REM Labs reserves complete title and full intellectual property rights in all content. REM Labs neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with REM Labs. You are prohibited from using any of the marks or logos appearing throughout the Site.
Any software available for download via the Site or connected app store is the copyrighted work of REM Labs. and/or its licensors. Use of such software is governed by the terms of the end user license agreement that accompanies or is included with the software. Downloading, installing, and/or using any such software indicates your acceptance of the terms of the end user license agreement.
mooojo is brought to you by Relevant Media Labs Ltd., Company Number# 577301, Clifton House – Office 29, Fitzwilliam Street Lower, Dublin 2, Ireland. Contact: contact(at)remlabs.io. The service and access is brought to you via www.mooojo.com and connected applications in cooperation with the app stores distributing the mooojo app.
Disclaimer of Warranties and Limitation of Liability
REM Labs makes no express or implied Warranties, representations or endorsements whatsoever with respect to the site, the service or the content. To the extent permitted by the applicable law, REM Labs expressly disclaims all warranties of any kind, express, implied, statutory or otherwise, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, with regard to the site, the service, all connected applications, the content, and any product or service furnished or to be furnished via the site. REM Labs does not warrant that the functions performed by the site, the connected applications or the service will be uninterrupted, timely, secure or error-free, or that defects in the site and connected applications or the service will be corrected. REM Labs does not warrant the accuracy or completeness of the content, or that any errors in the content will be corrected. The site, all connected applications, the service and the content are provided on an as is and as available basis. The site, the connected applications, the service and the content are offered in jurisdictions where they may be legally offered. The information on the site and connected applications is not an offer or solicitation by anyone in anyone in any jurisdiction in which an offer or solicitation cannot legally be made, or to any person to whom it is unlawful to make a solicitation.
Limitation of Liability
In no event will REM Labs be reliable for any damages whatsoever, including, but not limited to any incidental, consequential, specific, exemplary or other indirect damages arising out to (a) the use of or inability to use the site or connected applications, the service, or the content, (b) any transactions conducted through or facilitated by the site;
(c) any claim attributable to errors, omissions, or other inaccuracies in the site, the connected applications, the service and/or the content;
You understand and agree that you are personally responsible for your behaviour on the site, the connected applications and service. You agree to indemnify, defend and hold harmless REM Labs, its parent and partner companies, subsidiaries, affiliated companies, joint ventures, business partners, licensors, directors, officers, employees, agents and prize suppliers and any other organization or persons responsible for sponsoring, fulfilling, administering, advertising or promoting any service, including without limitation any sweepstakes or contests, and any third-party information providers to the service (collectively, indemnified parties) from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages) and reasonable attorney’s fees, resulting from or arising out of your use, misuse, or inability to use the site, the connected applications, the service or the content, or any violation by you of this agreement, even if resulting, in whole or in part, from the negligence, gross negligence, wilful misconduct, strict liability or other legal fault of any of the indemnified parties.
You agree to use the Site and any connected application only for lawful purposes. You agree not to take any action that might compromise the security of the Site, render the Site or the Service inaccessible to others or otherwise cause damage to the Site, the connected applications, the Service, or the Content. You agree not to add to, subtract from, or otherwise modify the Content, or to attempt to access any Content that is not intended for you. You agree not to use the Site in any manner that might interfere with the rights of third parties.
User Supplied Information
REM Labs does not want to receive any confidential or proprietary information from you via the Site or the connected applications. You agree that any material, information, or data you transmit to us or post to the Site or through the connected applications (each a Submission or collectively Submissions) will be considered non confidential and non-proprietary. For all Submissions, (a) you guarantee to us that you have the legal right to provide or post the Submission and that it will not violate any law or the rights of any person or entity, (b) you give REM Labs the non-exclusive, royalty-free, irrevocable, perpetual, worldwide right to use, distribute, display and create derivative works from the Submission, in any and all media, in any manner, in whole or in part, without any restriction or responsibilities to you, and (c) you waive all moral rights in and to all Submissions in favour of REM Labs. Note, any banking or credit card information you supply to REM Labs will be held in a confidential manner and not shared with third parties except to process any transfers, orders or billing.
If you register to become an account on the Site or the connected applications, you are responsible for maintaining the confidentiality of your member identification and password information, and for restricting access to your computer and/or mobile device. You agree to accept responsibility for all activities that occur under your member identification and password.
Correction of Errors and Inaccuracies. The Content may contain typographical errors or other errors or inaccuracies and may not be complete or current. REM Labs therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update the Content at any time without prior notice. REM Labs does not, however, guarantee that any errors, inaccuracies or omissions will be corrected.
Copyrights and Related Rights, European Communities (CRREC) - Copyright Notice / Claims of Copyright Infringement
REM Labs is committed to complying with the applicable copyright laws, such as the CRREC and other applicable laws, and requires all of its users to comply with these laws. As part of our response, we may remove or disable access to material residing on a site or the connected applications that is controlled or operated by REM Labs that is claimed to be infringing, in which case we will make a good-faith attempt to contact the person who submitted the affected material so that they may make a counter notification, also in accordance with the CRREC.
Before serving either a Notice of Infringing Material or Counter-Notification, you may wish to contact a lawyer to better understand your rights and obligations under the CRREC and other applicable laws.
If you believe your copyright material is being used on the website or connected applications without permission, please notify the designated agent at legal(at)remlabs.io
Your notice of alleged copyright infringement should include:
- Please describe how your copyrighted work or other intellectual property has been infringed;
- Please describe where the infringing material is located on the Site
- Your contact information where we can contact you and, if different, an e-mail address where the alleged infringing party can contact you;
- Please state that you believe that the use of the material is not authorized by the copyright or other intellectual property rights owner, by its agent, or by law;
- A statement, under penalty of perjury, that the information in the notification is correct and that you are authorized to act on behalf of the owner of the exclusive right that is alleged to be infringed; and
- Your electronic or physical signature.
If you are sending this notice via email, please make sure to notify us clearly, such as labelling your email message with the subject CRREC Notice of Infringement. We are committed not to infringe anyone else’s copyright materials. But if you haven’t heard back from us for over a week, you may have failed to deliver the notice to us. Please contact us again.
You may file a counter-notification that contains the following details if your material has been taken down with the following details.
- The proof of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled;
- A statement, under penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material in question;
- Your contact information; and
- A statement that you consent to the jurisdiction of Ireland for judicial district in which your address is located or, if your address is outside of Ireland, for any judicial district in which REM Labs may be found and that you will accept service of process from the person who submitted a notice.
Please be advised that under the CRREC anyone who knowingly makes misrepresentations regarding alleged copyright infringement may be liable to REM Labs, the alleged infringer and/or the affected copyright owner for any damages incurred in connection with the removal, blocking and/or replacement of allegedly infringing material.